HOW TO USE EQUITAS BANK’S “BANK FROM HOME” SERVICES

How to Use Equitas Bank’s “Bank from Home” Services

How to Use Equitas Bank’s “Bank from Home” Services

Blog Article

In today’s fast-moving world, people are looking for smarter and easier ways to manage their money. Going to the bank is no longer the only way to get things done. With technology becoming better every day, Equitas Small Finance Bank has introduced several digital services that allow customers to do most of their banking tasks without leaving their homes. These services are grouped under  Bank from Home, which includes everything from checking balances to transferring money and paying bills.


This article will guide you through all the helpful services offered by Equitas Bank under the "Bank from Home" program. We will also explain how you can use them easily and safely, even if you’re not a tech expert. Whether you’re a new customer or someone who just wants to explore better banking options, this guide will help you understand everything you need to know.






What is Equitas Bank’s “Bank from Home” Service?


Equitas Bank’s Bank from Home service is a group of digital banking options that allow customers to do almost all their banking tasks using a mobile phone, computer, or even a phone call. The idea is to give customers the freedom to access banking services anytime, anywhere, without going to a physical branch.


Here are the main goals of the “Bank from Home” services:





  • Save Time: No need to wait in queues at the bank.




  • Stay Safe: Perfect for elderly people or during health emergencies.




  • Easy Access: Available 24/7 through different platforms.




  • Secure Transactions: Strong protection for your money and personal data.







Why Should You Use Bank from Home Services?


Here are some of the biggest advantages of using Equitas Bank’s Bank from Home facilities:





  • You can check your account balance in seconds.




  • Transfer money to anyone using NEFT, IMPS, or UPI.




  • Pay utility bills like electricity, water, and mobile recharge from your phone.




  • Open fixed deposits or recurring deposits online.




  • Apply for loans or services without visiting a branch.




  • Get mini-statements and transaction history anytime.




  • Book appointments or request chequebooks with just a few clicks.




With all these options, it becomes clear why Equitas Bank encourages its users to try these modern tools instead of relying only on branch visits.






Different Ways to Access Equitas Bank’s Bank from Home Services


Equitas Bank has built multiple digital platforms to make sure that every customer can access its services comfortably. Let’s take a closer look at each one of them.



1. Mobile Banking App


The Equitas Mobile Banking App is one of the easiest and most convenient ways to use the bank’s services from home. You just need to download the app from the app store on your smartphone.



Features:




  • Check account balance and recent transactions




  • Fund transfers via IMPS, NEFT, and UPI




  • Mobile recharge and bill payments




  • Apply for deposits or track loan accounts




  • Manage debit cards and PINs




  • View and download statements




How to Use:




  1. Download the official Equitas Bank app.




  2. Register using your mobile number and customer ID.




  3. Set a login password and MPIN for security.




  4. Explore the dashboard and use the services.




This app is safe, easy to use, and available 24/7.






2. Internet Banking


For customers who prefer using a desktop or laptop, Equitas Bank offers full-service Internet Banking. It works like the mobile app but gives a larger view and some advanced features.



Features:




  • View account summary




  • Transfer funds to any bank in India




  • Open or close deposits




  • Pay bills, taxes, and subscriptions




  • Download detailed account statements




  • Manage standing instructions




How to Register:




  1. Visit the official Equitas Bank website.




  2. Click on the Internet Banking login.




  3. Choose “New User Registration.”




  4. Enter your details and set a password.




  5. Log in and start banking from home.




You don’t need to visit the bank even once to start using this service.






3. Phone Banking


If you don’t have internet access or find apps difficult, Equitas also provides services over the phone. Phone banking allows you to call the bank’s helpline and do basic banking tasks.



Features:




  • Balance enquiry




  • Mini statement




  • Cheque status




  • Stop cheque request




  • Request for a new chequebook




How to Use:




  1. Call the Equitas customer care number.




  2. Enter your account number or debit card number.




  3. Authenticate with your PIN or mobile number.




  4. Choose the service you want.




This is a very helpful service for elderly people or those without smartphones.






4. SMS and Missed Call Banking


Sometimes, you just want quick info like your balance or last transaction. Equitas Bank provides services through SMS and missed calls to help with this.



Features:




  • Check account balance




  • Get last 5 transactions




  • Get account details on the go




How to Use:




  • Give a missed call from your registered mobile number to a specific number (available on the official site).




  • You will get an SMS with your account details.




This method is fast, free, and doesn’t need internet access.






5. Email Banking


You can also use email to request or ask for information related to your account. This includes account statements, loan queries, or service requests.



How to Use:




  1. Write an email using your registered email ID.




  2. Mention your customer ID and the details of your request.




  3. Send it to the bank’s official service email.




  4. Get a response within 1–2 working days.




This option is best for people who prefer detailed written communication.






6. Banker on Wheels and Doorstep Banking


Apart from digital tools, Equitas Bank also runs special services like Banker on Wheels, which brings a mobile van with banking services to your area. This is especially useful in rural or less connected places.


Doorstep banking is also available for senior citizens or physically challenged customers.



Services Offered:




  • Cash deposit and withdrawal




  • Passbook updates




  • Loan support




  • Form submission




This shows how Equitas combines both digital and physical services to serve all kinds of customers.






How Safe is Bank from Home?


Security is a top concern when it comes to online banking. Equitas Bank takes multiple steps to ensure your data and money are safe.


Here’s how they protect you:





  • Two-factor authentication (like OTP on your mobile)




  • Secure passwords and login systems




  • Auto-logout after inactivity




  • Encrypted connections




  • 24/7 fraud monitoring




You should also follow best practices:





  • Never share your passwords or PINs




  • Always log out after using services




  • Keep your app and phone updated




  • Avoid using public Wi-Fi for banking







Troubleshooting: What If You Face a Problem?


Even though the digital tools are easy to use, sometimes issues can occur. Here's what you can do:



Forgot Password or MPIN?


Use the “Forgot Password” option on the app or website. You’ll receive an OTP to reset your login.



App Not Working?


Check your internet connection. If the app is still not working, restart your phone or update the app.



Transactions Not Going Through?


Make sure you have enough balance and the beneficiary details are correct. If the problem continues, call customer service.



Can’t Log In?


Check if your mobile number is registered correctly with the bank.


In all cases, Equitas Bank has a friendly customer care team ready to help you solve the issue quickly.






Tips to Make the Most of Bank from Home Services




  • Set alerts for transactions to stay updated




  • Use scheduled payments for monthly bills




  • Keep your banking app on your home screen




  • Use mobile passbook to avoid paper clutter




  • Learn one new feature each month




These small tips can make your banking experience more enjoyable and stress-free.






Conclusion


Banking doesn’t have to be difficult or time-consuming. Thanks to 6. Bank from Home services by Equitas Small Finance Bank, you can now handle all your banking needs from the comfort of your home. Whether you’re tech-savvy or just getting started, these tools are designed to be easy, secure, and accessible for everyone.


With options like mobile banking, internet banking, phone support, and even Banker on Wheels, Equitas ensures that every customer, no matter their age or location, can enjoy smooth and safe banking. So why wait in lines or rush to a branch when you can bank on your terms?


Switch to Equitas Bank’s “Bank from Home” services today and experience smart, modern, and reliable banking at your fingertips.

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